Terms of Service for Sarohā Jewels
Effective Date: 14-10-2024
Welcome to Sarohā Jewels! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Introduction
In these Terms, “we,” “us,” or “our” refers to Sarohā Jewels. “You” or “your” refers to the user or customer accessing our website or purchasing our products.
2. Acceptance of Terms
By using our website, you confirm that you are at least 18 years of age or have obtained the consent of a parent or guardian. You agree to comply with all applicable laws and regulations while using our services.
3. User Accounts
– Registration: To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
– Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.
4. User Rights and Responsibilities
– License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal and non-commercial purposes.
– Prohibited Activities: You agree not to engage in any of the following prohibited activities:
- Using the website for any unlawful purpose.
- Engaging in conduct that restricts or inhibits any other user from using the website.
- Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
- Transmitting any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
5. Product Information
The material provided on this website is for general informational purposes only and should not be relied upon as the sole basis for making purchasing decisions. It is advisable to consult primary sources that are more accurate, complete, and timely. Any reliance on the information available on this site is at your own risk.
We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions, pricing, or any other content on the site is accurate, complete, reliable, or error-free. In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrectly priced product. All products are subject to availability, and we may discontinue any product at any time without notice.
Please note: Our silver jewelry may tarnish over time due to exposure to air, moisture, and chemicals. Additionally, rough usage may lead to stones falling out. Proper care and maintenance are recommended to prolong the life of your jewelry.
6. Shipping and Handling
– Processing Time: Orders are typically processed within 1-3 business days. Shipping time may vary based on your location.
– Shipping Costs: We offer free shipping on all orders. For returns, a flat fee of ₹199 will be deducted from refunds, except for damaged or replaced items.
– Packaging: Each piece is carefully packaged using sturdy boxes and bubble wrap to ensure it arrives in perfect condition.
7. Damaged or Missing Products
In the event you receive a damaged or missing item, please refer to our Shipping and Handling page for detailed instructions on reporting the issue.
8. Return, Refunds, and Exchange Policy
To initiate a return or exchange, please refer to our Shipping and Handling page for complete information on the process and eligibility requirements.
9. Indemnification
You agree to indemnify, defend, and hold harmless Sarohā Jewels, its affiliates, licensors, and service providers, along with their respective officers, directors, employees, contractors, agents, licensors, service providers, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, your use of the website or services, or your violation of any rights of another party, including any intellectual property or privacy rights.
10. Limitation of Liability
Sarohā Jewels shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability for any claims arising from your use of the website or services shall not exceed the amount paid by you for the specific product that gave rise to the claim.
11. Privacy Policy
Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices outlined in the Privacy Policy.
12. Termination of Service
We reserve the right to suspend or terminate your access to our website at our discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users or the website.
13. Amendments
Sarohā Jewels reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on the website. Continued use of the website following any changes constitutes acceptance of the new terms.
14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be resolved in the courts located in Belgaum Jurisdiction.
15. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Sarohā Jewels. While we strive to provide useful and accurate information, we do not have control over the content, privacy policies, or practices of these external sites.
We encourage you to review the terms and conditions and privacy policies of any third-party sites you visit. Please understand that Sarohā Jewels cannot be held responsible for any issues that may arise from your use of these links, including any damages or losses incurred as a result of accessing or relying on third-party content.
16. Payments
All payments for purchases made on our website must be completed using a valid payment method from your own account. By providing payment information, you represent and warrant that you are authorized to use the payment method and that all information you provide is accurate and complete.
Fraud Disclaimer: Sarohā Jewels is not responsible for any fraudulent activities or unauthorized use of your payment method. It is your responsibility to ensure the security of your account and payment information. In the event of suspected fraud, please contact your payment provider immediately.
17. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at support@sarohājewels.com
18. Policy Updates
We may update these Terms of Service and other policies from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our policies. Your continued use of the website after any changes constitutes acceptance of the new terms.
